Before returning an item, please read through our Returns Policy on this page, to make sure your item is eligible for return.

⦁ For Our goods, you have 7 calendar days after delivery to notify us that you want to return the product.
⦁ For Our goods, you have 3 calendar days after delivery to notify us that you want to return the product.
⦁ Your return can be initiated by calling our Customer Services at number (+92) 03-004-00-05-22 or by sending an email to info@landway.pk.

What would make return of product eligible?

Item is not the one ordered, or the item is defective, counterfeit or damaged at the time of delivery.

What are the conditions for the return of the item?

• Seal must be intact if there is one.
• Item should be in original condition.
• Item must not be used.
• Item must include all packaging & accessories.

How long after delivery I can submit my claim and what do I do?

• 7 days to call customer service.
• Courier the item via recognized courier company.
• Inform Customer services via email/telephone.

What do I get and when?

Within 7 days of receipt of your returned team, you will be informed of the validation check performed by the TSS Quality Team.

If validated, you will be refunded the amount within 7 working days via

• Bank transfer.
• Cross cheque.
• Credit card reversal.